1. Introduction

Welcome to Gen-Z Agency (“we,” “our,” or “us”). We are a Results Marketing Agency committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains what information we collect, how we use it, and your rights concerning that information.

By using the Gen-Z Agency website and/or engaging with our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

A. Personal Data (Information you provide to us)

While using our website or contacting us, you may voluntarily provide us with personally identifiable information, including but not limited to:

• Contact Data: Name, email address, phone number, and mailing address.

• Business Data: Company name, website URL, and details about your clinic or business.

• Communication Data: Information you provide when contacting us via forms, email, or phone.

B. Usage Data (Information collected automatically)

We may also collect information about how the website is accessed and used (“Usage Data”). This data may include:

• Your computer’s Internet Protocol address (IP address).

• Browser type and version.

• The pages of our website you visit, the time and date of your visit, and the time spent on those pages.

• Referring/exit pages.

• Other diagnostic data.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device.

• Session Cookies: To operate our website.

• Preference Cookies: To remember your preferences and settings.

• Security Cookies: For security purposes.

• Advertising/Analytics Cookies: Used by third-party services like Google Analytics and Google Ads to analyze usage and serve relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

Gen-Z Agency uses the collected data for various purposes:

• To provide, operate, and maintain our website and services.

• To notify you about changes to our services.

• To provide customer support.

• To gather analysis or valuable information so that we can improve our website and services.

• To monitor the usage of our website.

• To detect, prevent, and address technical issues.

• To communicate with you, including for marketing and promotional purposes, offers, and updates.

• To fulfill our contractual obligations with you (e.g., executing marketing campaigns).

4. Legal Basis for Processing Personal Data

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the data we collect and the specific context in which we collect it. We process your Personal Data because:

• We need to perform a contract with you.

• You have given us permission to do so (consent).

• The processing is in our legitimate interests, and it is not overridden by your rights.

• We need to comply with the law.

5. Disclosure of Data

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., website hosting, email services, payment processing, or analytics providers like Google and Meta).

• For Business Transfers: We may share or transfer your personal information in connection with a merger, sale of company assets, financing, or acquisition.

• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Security of Data

The security of your data is important to us. We implement industry-standard security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.

• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

• The Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

• The Right to Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• The Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@gen-z.agency

• By Phone: +48 796 351 348